Questions patients actually ask

We haven't published a per-programme price list yet — send a case review and a physician-confirmed figure for your programme comes back within two working days, the same figure every patient in your situation receives. Comparable treatment in the United States commonly runs several times higher, largely because of regulatory and operating costs rather than any difference in the cells themselves.

Yes. Mexico permits regenerative treatments under COFEPRIS, the federal health regulator. This is a different regulatory position from the United States, where most such therapies remain restricted to clinical trials.

Anyone with active malignancy, and anyone whose condition has progressed beyond the point where regeneration is physically possible — complete follicular loss, or a joint with no remaining cartilage surface. We publish the full list with the reasoning behind each entry.

Most patients report improvement within three to six months. Some require a repeat course. Some see no meaningful improvement. We put that in writing before you pay, because a clinic promising certainty is promising something it cannot control.

Stem cells are living cells capable of dividing and differentiating. Exosomes are the signalling vesicles those cells release — they carry the messages but do not replicate. Which is appropriate depends on the tissue and the goal.

Almost certainly not. Regenerative therapy is generally excluded by US insurers because it is not FDA-approved for these indications, and treatment received abroad adds a second reason for exclusion. Assume you are paying out of pocket, and treat any clinic that suggests otherwise with caution.

For orthopedic cases, usually yes. We ask for them after the initial case review rather than at the first step, and the coordinator will send you a secure link. Imaging is not uploaded through this website.

No. Clinics do advertise stem cell therapy for these conditions, and families facing such diagnoses are among the most motivated patients in medicine — which is precisely why we decline. The published evidence does not support meaningful benefit.

You will have been told before paying that this is a possible outcome. We schedule follow-up at three, six and twelve months regardless. We do not offer refunds based on outcome, and neither does any clinic in this field — which is another reason to be sure of your expectations beforehand.

You arrive at the agreed time, the physician reviews your case in person and confirms the protocol, then treatment is carried out — duration depends on the programme. You leave with written aftercare instructions and the follow-up schedule. Treatment is outpatient, and most patients crossing from Southern California are back on the US side the same afternoon.

Your passport or passport card, any existing imaging (MRI or CT) or lab results relevant to your condition, and a list of current medications. Send what you have with your case review first — the coordinator will tell you if anything else is needed before you travel.

Yes, patients are welcome to bring a companion. Whether you can drive yourself back depends on the programme and what, if anything, is administered that day — your physician will tell you plainly before you travel rather than leaving you to guess.

English, Spanish, Russian and French, at every stage from the first message to the consultation itself.

Once your protocol and price are confirmed, the coordinator explains accepted payment methods and currency for your case. Prices are not published on the site while we finalise them, but the figure you receive is fixed and does not change once you have travelled.

They go to the coordinator and the treating physician, and nowhere else. We do not sell or share patient data. Imaging is never uploaded through this website — it is requested through a secure link once a physician has reviewed your case. See our privacy notice for how long records are kept and your rights over them.