Twelve questions to ask a stem cell clinic before you book
You are about to travel to another country and pay out of pocket for a treatment your insurer will not cover. These are the questions that separate a serious clinic from a confident one.
September 2026 · 2 min read
Choosing a clinic in this field is difficult precisely because every website says the same things. Everyone is advanced, certified, world-class and patient-focused. None of those words can be checked.
The questions below can be. We would rather you asked them of us too.
About the people
- Who is the physician who will treat me, and what is their licence number? In Mexico this is the cédula profesional, searchable in a public federal registry.
- Will I speak to that physician before I travel, or only to a coordinator?
- Who decides whether I am accepted, and on what criteria? If the answer is vague, the criteria are probably commercial.
About the material
- Which laboratory supplies the cells, and can I see the certification?
- What exactly am I receiving — cells, exosomes, or platelet-rich plasma from my own blood?
- What is the viability figure for the batch, and where does it come from?
About the outcome
- What proportion of patients with my condition see no meaningful improvement?
- What will you not promise me? This is the most revealing question on the list.
- Who do you turn away? If the answer is nobody, ask yourself what that means about the last patient they accepted.
About the money
- Is this the full price, and what is excluded? Get it in writing before you book travel.
- What happens if the physician decides I need more material once I arrive?
- What does follow-up consist of, and is it included?
Two answers that should end the conversation
The first is a guarantee. Regenerative therapy produces variable results, and any clinic promising a specific outcome is promising something it does not control.
The second is pressure. Limited availability, a price that expires, a deposit needed today to hold your place. Legitimate medicine does not work to a countdown.
One more thing
Ask what they would say if the treatment is not appropriate for you. A clinic willing to lose your booking is a clinic whose recommendation means something.
Where this applies: our programmes
- Orthopedic & joint regenerationTargeted injections for knee, hip and back pain, osteoarthritis, cartilage wear and sports injuries — a non-surgical option for patients weighing joint replacement.
- Hair regrowth & restorationScalp treatment using exosomes and growth factors for androgenetic alopecia and thinning, in men and women, without surgery.
- Aesthetic & anti-agingExosome and growth-factor microneedling that supports collagen production and skin quality over a course of sessions.
- Sexual health & vitalityRegenerative protocols for erectile dysfunction and intimate rejuvenation, following a workup that establishes what is actually causing the problem.
- Systemic wellness & IV therapyIntravenous stem cell and exosome protocols intended to support recovery, immune function and inflammatory load across the body.
More from the journal
- September 2026 · 2 minCrossing at San Ysidro for a medical appointmentThe practical detail nobody publishes: documents, timing, what the queue is actually like, and how to plan a same-day appointment from San Diego.Read the article
- September 2026 · 2 minStem cells and exosomes are not the same thingThe two are used almost interchangeably in clinic marketing. They are different products, with different costs and different reasons to choose one over the other.Read the article
- September 2026 · 2 minWhat stem cell therapy actually costs in Mexico, and whyPrices in this field range from a few hundred dollars to tens of thousands, often for treatments described in identical language. Here is what actually drives the difference.Read the article
Find out whether we can help you
A few questions about your condition, reviewed by a physician at no cost. If regenerative therapy isn't right for your case, we will tell you that instead of selling you something.
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